Service Design Tools

When you have some free time this week, check out the site Service Design Tools to learn how communication methods can support your design process. The site includes activities such as role-play, mind mapping, and story-boarding – along with tools such as motivation matrix, issue cards, and character profiles. There’s a lot of great stuff in here that we have been experimenting with as part of our class and may be useful as you consider how to bring in your family/friend to the presentation.

Here are a few examples to whet your palette: